From time to time, a customer will tell us that their Omega Watch is their most prized possession. Some of these customers simply love watches. Some love their watch because one of their parents wore it. Some love their Omega because it was a gift from a special someone. We take these feelings seriously, and […]
Read MoreOver the years, we have received many watches for “battery changes” that were damaged because someone who didn’t know how to replace a battery attempted to replace a battery. Sadly, a few of these were damaged beyond repair. Changing a watch battery is not hard. Changing a watch battery with no damage to the case […]
Read MoreFrom the 1850’s to the 1950’s, many believe that America made the best pocket watches in the world when value and quality are factored together. At one time, the US led the world in pocket watch production volume. Even small towns had their own watchmaker to service watches, so getting your pocket watch repaired was […]
Read MoreThis Omega Seamaster with an Omega 1120 movement came in today. I’m about to do the initial tear down on it, but at first look it is surprisingly dirty inside. The customer complained that the watch was stopping intermittently. The internal condition of the watch matches the complaint. The customer sent the watch in for […]
Read MoreThis is a recently serviced American Waltham pocket watch. This customer was located in Oxford, MS and brought the watch to us for repair. The case, dial and hands on this watch are stunning – and I’ve chosen to share just the dial and hands with you. At each hour you’ll see what looks like […]
Read MoreWe receive a lot of inquiries about pocket watch crystals. Some pocket watch owners such as civil war reenactors are interested in the safest type of crystal. Other pocket watch owners are interested in only the most “authentic” crystal replacements – including some civil war reenactors. There are two basic replacement options for pocket watches: […]
Read MoreE. Howard is one of my favorite American Pocket Watch companies. I love them because the company was tremendously innovative. When I look at their movements, I see their influence on the industry twenty to thrity years down the road. E. Howard pocket watches were truly ahead of their time and it is always a […]
Read MoreWe service a lot of vintage Longines wrist watches (and a fair amount of antique Longines pocket watches, too). The watch repair we’re discussing today another watch that belonged to a customer’s father. Wayne, a customer from a Memphis area suburb, brought the watch to me with the hope that his dad’s watch wasn’t “too […]
Read MoreThis Hamilton 4992B came into our shop without a crown. It was also running intermittently. It was fairly dirty, which can make any watch run intermittently. In addition to being dirty, this watch needed a new balance staff to run well. These things were both spotted prior to disassembling the watch. We completely disassemble each […]
Read More“Don’t try to be a hero” is one of the most practical pieces of business advice I’ve ever gotten from another watchmaker, who continued, “That project you take on at a low price can cost you more than money – it can destroy your productivity on other projects, and end up frustrating the customer.” I […]
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